Frequently Asked Questions

You input your zip code & utility and the site provides a list of available electricity or natural gas plans from different providers. You can compare prices, features, and contract terms to find the best option for your needs.

If you live in a state where energy is deregulated, you may be able to save considerably on your current bill by switching your electricity and or natural gas suppliers. MyEnergyMarket.com acts as a marketplace where the top suppliers in your area compete to win your business, saving you time and money by presenting all the best available energy options in one place.We also work together with our energy provider partners to offer special online rates — lower than you'll find elsewhere.

Yes, MyEnergyMarket.com is free for consumers to use. We earn commission from energy providers when users switch to a new plan through our platform.

The prices displayed on the site are accurate based on the most up to date information provided by energy providers. You will receive a confirmation email from the energy provider that should match the pricing terms and conditions of the energy plan you enrolled with on MyEnergyMarket.com and if not any discrepancy may be addressed. Your enrollment will not be completed until you confirm your intention to enroll according to the rate and terms displayed in the confirmation email.

Once you've found a plan you're interested in, simply click on that plan. You will then be asked to fill out a short form, providing basic information, including your utility account number (so have your utility bill in hand!). No credit card is needed nor will you ever be charged at the time of sign-up. You will receive a confirmation from MyEnergymarket.com displaying all the important terms of your new energy service agreement. You must respond to this email to complete the enrollment. Once you confirm your order via return email, your information will be shared with your chosen energy provider and you will be shortly contacted by the provider to complete the process.

You can switch securely online — at your desktop, laptop, tablet or smartphone — in 5 minutes or less with a copy of your current bill. No paper forms to fill out, no mailing necessary. Once you have selected and enrolled with a new supplier on MyEnergyMarket.com, the time it takes to switch providers can vary. But it typically takes a few weeks to complete the process. Once you confirm your enrollment by replying to our confirmation email, the new provider will contact you to complete the onboarding process.

No, there should be no interruption in your energy supply during the switch. The transition is seamless, and you will continue to receive energy as usual throughout the process. In most instances, you'll continue to get the same bill from your local utility with the change in rate indicted in the “supply portion” of your utility bill.

Simply call us at 1-(877) 340 - 7851 or email us a info@myenergymarket.com and a representative will be happy to address any questions as well as walk you through the process of comparing energy rates and selecting a new provider.

Don't see your question here? Feel free to contact us at:

1.877.340.7851 or info@myenergymarket.com